Our practice has a primary care certificate from the EQUAM Foundation. A sign of an above-average commitment to quality.
We were accompanied by independent auditors and a wide range of quality issues were analyzed and optimized. From hygiene and treatment methods to the handling of confidential documents and staff training and education.

How do you as a patient benefit from quality work?
• The medical practice is constantly improving.
• Your opinion is incorporated into the quality work.
• Our independent ombudsmen are available to help you resolve medical disputes.

The practice team is interested in your opinion!
Thanks to your experiences, wishes and suggestions for improvement, our practice can continue to improve. As part of the certification, an anonymous patient survey was carried out to identify strengths and areas for improvement.
You are still invited to give feedback to the practice: be it in conversation, with a note in the mailbox or by email.

Ombudsman:in
Our independent ombudsman will mediate free of charge should a medical conflict arise between an EQUAM certified practice and its patients.
Contact details at www.equam.ch/ombudsstelle